MyAviva; for policyholders to access plan information

Aviva offers a free and secure online portal which lets clients manage their Aviva policies online. With this easy to use facility, policyholders have immediate access to their insurance information and a number of new services that put them in control.

How does MyAviva work?

Access to the online portal can be gained by clicking on the following link.  You then enter your name, email address and chosen password.

https://www.direct.aviva.co.uk

You can then unlock the details of your Private Medical Insurance policy by confirming your date of birth, postal code, scheme number and member number.

What can you do on the MyAviva online portal?

– View and download the full details of your policy at any time online.
– See details of dependent member(s)
– View your underwriting type
– Track your benefit limits; &
– View the hospitals available to you

You can also make a claim online for certain conditions by telling Aviva about your symptoms and answering a few simple questions. You then book an appointment with an adviser at a time and date of your convenience and submit your claim. An adviser will then contact you at the appropriate date and time to assess your claim.

Depending on your condition the above service may not be available but where this is the case Aviva offer their 4 step guide to making a claim which you can read through to ensure you follow the correct claiming process.

You can also update Aviva about an existing claim, find an approved specialist and tell them about the next stages of your treatment.

If you have your Health Insurance with Aviva and would like to know more about the MyAviva online portal, we can help. In fact, because we are an independent broker, we are able to help you with information on many different insurers. It is important that you look at a number of providers when you buy a policy. This will ensure that you know you are paying the market rate for your cover. Let our experience help you make a truly informed decision about your cover.

Call us on 01245 929 129 or email enquiries@smphealthcare.com. 

Our team are are ready to help you.

Information sourced: http://www.aviva.co.uk