CERT CII, Director
In January 2014 Lianne launched SMP Healthcare Ltd alongside St Martins Partners LLP as a specialist and independent Healthcare insurance intermediary. The vision of providing clients whether individual, small business or corporate with a means to obtaining Healthcare Insurance from an ethical broker soon became a reality. Growing from strength to strength, Lianne has been an integral part of ensuring the clients of SMP Healthcare Ltd continually receive the optimum level of service in a complex and ever changing market place.
“We want to work with our clients for the long term, looking at their requirements in the now but also for the future. So often people have health insurance in place but don’t know exactly what it covers, how to claim for or about the additional benefits or rewards specific policies can provide and we love to help them get the most out of their policy”
CERT CII, Senior Healthcare Consultant
Tracy is the newest member of the SMP Healthcare team, joining the business in September 2019. Specialising in SME (small business) and corporate private medical insurance, Tracy brings with her a substantial wealth of knowledge within the health insurance market as a whole. With a customer focus that is absolutely second to none, Tracy’s addition to the team only strengthens the already established team. Tracy has worked within the private medical and health insurance sector for many years now and knows how to implement the right cover for businesses in any industry. Whether they are looking for private medical insurance, health cash plans, dental insurance or occupational health solutions, Tracy can help them to explore the market and find suitable solutions for their specific requirements.
“Having worked closely with Tracy in the past, I am delighted to be able to welcome her as part of the SMP Healthcare family. I am 100% confident that her attention to detail and all round knowledge of the private medical insurance sector will only bring further strength to already solid foundations that we have built at SMP Healthcare ltd. I look forward to working with her again and know that I can trust her implicitly to look after our clients (both old and new) moving forward” Lianne Harrington – Director
Individual Client Specialist
Natalie joined SMP Healthcare Ltd in September 2015 and plays a key role in looking after our individual and family clients. Having working in the private medical insurance sector for many years now, we are delighted that we can rely on her to ensure all of our clients are informed about where they can make savings, how the policy works and how they can help themselves to secure better renewal terms for their private medical insurance in the future. Natalie now has one more exam to take before reaching her CERT CII goal and is aiming to complete this in January 2020.
“Natalie prides herself in helping her clients at every step of their health insurance journey and from inception to renewal, she works tirelessly in helping people to understand exactly what their private medical insurance can offer them. Listening to her on the telephone is extremely rewarding for me as her employer, her product knowledge is immense and her determination to find the best solution for her clients every time regardless of the monetary value of the policy fits perfectly with the core values of our business” Lianne Harrington – Director
Rachel has been part of the SMP Healthcare Ltd team from the beginning. Rachel works on a part time basis and performs a vital role within the business. Her experience with Sage Accounts and payroll are essential to keep track of all accounts related issues. Whether there are queries from Insurers or providers, Rachel is always available to assist in resolving any problems as they arise.