Ascend Healthcare Ltd was formed in January 2014. Our sole intention is to provide the public and business community alike with a way of obtaining private medical insurance on an independent basis. We have a sound knowledge of the health insurance market. Time and again we have proved to our clients that the health insurance market does not have to be costly and confusing. We hope this webpage will help you to discover all you need to know About Us.

There is no such thing as a standard health insurance policy. We therefore work closely with our clients to make sure we get it right for them, every time. By trusting in us, many of our clients have seen a significant saving in cost without losing any benefits or cover. This makes us an invaluable part of their renewal process.

Your peace of mind

Our staff are not paid on a commission basis and we feel this is an integral element to safeguard our clients. On this basis you can be sure the recommendations we provide are completely unbiased. We provide you with an annual market review helping you to compare the market. Administration and paperwork are also all part of our service.  If our clients have an issue when making a claim we are here to liaise with the insurer to help resolve any claiming problems.

No fees or hidden costs

Ascend Healthcare Ltd do not charge their clients for any aspect of the service we provide. We receive payment from the insurer at the start or renewal of a policy. The commission rate is set by each individual insurer and we are happy to provide confirmation of rates to any client who would like to have this information. Our commission does not affect the premium paid by our clients for their health insurance.

Core Values

Impartial

We are not affiliated with any Health Insurance provider and therefore all recommendations we make completely unbiased.

Commitment

Our clients are important to us and we are confident in the service we provide for them. We are committed to ensuring our clients get the best products for their budget combined with a high level of customer service from both us and the Insurer they have chosen to use

Trustworthy

We never share information relating to our clients with other organisations. All data, whether relating to premiums or medical history is recorded in a secure environment.

Ethical

In the unlikely event that we cannot source a policy that is right for you we will not recommend a policy at all. We do not want our clients to pay for something that they are unable to use

Approachable

Our staff are here to help you understand your policy and the benefits available to you, explaining everything to you in a clear and coherent way.

Innovative

There are many products available within the Health Insurance market,  we ensure you know about the options available to you at each renewal and how many of these policies can work alongside each other, often saving you money and increasing your benefits in the process.

Mission Statement

Ascend Healthcare Ltd are an independent and specialist Health Insurance broker. We work with individual, small business and corporate clients. Our experience helps to take the hassle away from our clients, including the completion of all administration and sourcing the right products at the right price for them, year after year. Our aim is to build a long-term relationship based on trust. This is an essential element of our role as a broker, especially when dealing with sometimes sensitive and personal information.

Our employees have a wealth of knowledge and experience relating to private medical insurance and its associated products, which we encourage them to share with our clients, enabling them to make informed decisions at every stage.