When you buy your private medical insurance you will have access to telephone helplines. Insurers provide 24/7 access for members covering a number of different things.
You may need to call a helpline in relation to one of the following:
Your policy may also provide you with GP helplines or condition specific options such as cancer or mental health.
Having access to round the clock support can be vital especially when it comes to mental health. Helplines of this type should not be used for emergency situations. For any emergency situations then you would need to use the services provided by the NHS.
Cash plans and Employee Assistance programmes also provide excellent telephone helpline services.
No matter whether you are part of a company policy or you have a personal policy, you will have telephone support of some type available to you. This is sometimes extended to your immediate family too.
Private medical insurance (PMI) can really come in to its own at this time when the NHS is under extreme pressure of unprecedented levels. The whole NHS system is doing an outstanding job of coping with an unknown demand and those of us who are fortunate enough to have access to PMI should now look at the help available for non-coronavirus medical conditions.
Next time you feel unwell, please don’t turn to google for help. The internet is a wonderful thing but when it comes to all things medical, only a qualified medical professional can provide you with the best advice.