AXA Health

AXA Health

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AXA Health were founded in 1940 by doctors working for the Royal Medical Colleges and the British Medical Association alongside the health charity known the Kings Fund. The concept was to help people on average incomes source expert healthcare fast. This founding company was known as the Association of Medical Services and it was not until 1999 that they joined the AXA Group.

AXA Health are now part of one of the world’s largest insurers that serves over 107 million clients worldwide. Previously known as AXA PPP Healthcare and often referred to simply as PPP by many clients, they combined their brands in 2020 to become AXA Health.

Health insurance from AXA Health is available for individual, family, small business and corporate clients. Offering a modular product, they can help their members access the right benefits to suit their budget.

AXA Health’s Business Health plan

Businesses can build a policy which is bespoke to them to suit their specific company and budget requirements. The plan offers a range of benefits including diagnostics only, treatment, employee assistance programme, mental health, dentist and optician cashback, therapies, travel insurance benefit, extended cover and a range of out-patient options. Business covering 1-2 employees will need to include either the treatment or diagnostics only module within their plan.

For claims relating to bones, joints and muscles AXA they offer their Working Body benefit allowing their members to speak directly to a physiotherapist without having to have a GP referral, saving valuable time in receiving treatment. The Working Body service is not available to those under the age of 18.

Clients of AXA Health can reduce their premiums by choosing to add an excess to their policy, paying the premium by annual direct debit, taking a 2 year fixed cost or applying the NHS 6 week option.


The Business Health Select policy was awarded the Defaqto 4 star rating in 2019, their Personal Health plan was awarded the Defaqto 5 star rating in 2019.

AXA Health were also awarded the Health Insurance Provider of the Year in 2018 at the Moneyfacts Consumer Awards 2018. They were also awarded as the Best Group Private Medical Insurance Provider of the year in 2019 at the Health Insurance and Protection Awards 2019.

AXA Health clients have the peace of mind that there are a team of dedicated nurses for members who are diagnosed with cancer or heart conditions and these nurses can help support clients and their family through the whole process, even prior to a confirmed diagnosis.

AXA Health has one hospital list for their members giving them access to hospitals, scanning units, day-patient facilities and other private healthcare facilities. The Directory of Hospitals is available to download and shows clearly the facilities available in the UK.

Member Online gives the AXA Health members quick and easy access to their policy documents and the ability to make a claim and keep track of their claims progress.

The Doctor@Hand service has been developed by AXA Health to give their members access to a qualified GP by video or telephone from anywhere in the world, day or night.

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